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Our products come with guarantees that cannot be excluded under the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
If our products suffer a minor failure, we reserve our right to offer to repair the products.
However, if our products suffer a major failure, or a minor failure not capable of repair, you are entitled to a refund or replacement, at your election.
If you have any queries in relation to our statutory consumer guarantees, please contact our Customer Service Team via email at firstname.lastname@example.org, or by phone on 08 9411 0311 between 10am and 5pm Monday to Friday (excluding public holidays).